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Hello There

I am Lisanne Simons.

About

More About Me

Welcome to my resume website! I am delighted that you chose to visit.

I am part of the first generation that grew up with everyday access to the internet. Computers, in all of its many forms, have always been a part of my life. Nowadays, I, and with me most others, would be lost without them. But there is a catch...

As technology has become ubiquitous over the course of my life, it is now more important than ever before that we consider what people actually want from it. Technology should make our lives easier, not more difficult. It should be intuitive and easy to use, not frustrating and headache-inducing. It should bring joy and excitement, not fear and resentment. That is why, as a user experience researcher, I am devoted to ensuring that technology actually makes sense to its users.

My interdisciplinary field of study gave me the tools and knowledge to understand both the products I aim to improve and the people that use them. I have 5+ years of hands-on experience with human-centered qualitative and quantitative research and speak multiple languages. After working in academics for a while, I continued my working career where it all began, in Silicon Valley. I am very excited to be here and to be able to contribute to what the future of technology will look like.

This website cannot have answered all the questions you might have about me. Please feel free to get in touch by using the contact form or email me directly. I would love to chat!

What Others Say.

In addition to what I have to say about myself, you might also like to read what others say about me.

Martina Ziefle avatar

"Lisanne has unrestricted professional and methodological skills that enable her to tackle and complete her tasks extremely effectively, quickly, and independently. What is very special about Lisanne is that she knows how to put her above-average specialist knowledge in the field of human factors and human computer interaction into practice. Also, Lisanne is highly motivated and completes tasks very sucessfully even under time pressure. In short: it is a pleasure to work with Lisanne."

Univ.-Prof. Dr. phil. Martina Ziefle Professor at RWTH Aachen University
Linda Engelmann avatar

"I am very glad to be working with Lisanne. Even though we have only been collaborating on projects for a few months, I was able to learn a lot from her during this time. Lisanne has the ability to quickly immerse herself in new tasks and topics and I admire the speed, efficiency and accuracy with which she works. During our time of cooperation, Lisanne and her compelling way of solving problems have motivated me to continue to learn new things and to educate myself in different areas."

Linda Engelmann Fellow research associate
Leoni Meijer avatar

"During her intership at Mediaan, Lisanne managed to transform difficult IT-related content into a clear communication plan in a very short time. I have gotten to know Lisanne as a hardworking, intelligent, and independent person who asks the right questions. An asset to the team."

Leoni Meijer Internship Supervisor at Mediaan
Marvin Wasserman avatar

"Right from the start Lisanne stood out. She showed great initiative and independently identified and tackled a complex task. The results of her work were excellent and exceeded our expectations by a lot. They showed her deep knowledge and analytical skills which were way above the usual level of students at a similar stage (end of the Bachelor). Additionally, she was highly motivated and always communicated professionally and kindly. This made it a pleasure to work with her.

Marvin Wasserman Supervisor Research Internship at RWTH Aachen University
Luc Kusters avatar

"It was a pleasure working with Lisanne during our shared time in the board of student association K.A.V. Alcuinus. She is hardworking, organized and communicative, which, to me, has shown that she is a great and responsible leader who operates well even in stressful situations."

Luc Kusters Fellow Board Member K.A.V. Alcuinus
Lisanne Jente avatar

"Lisanne is a hardworking person with an eye for detail. She tries to solve every problem in the most efficient way and does not give up."

Lisanne Jente Fellow Board Member K.A.V. Alcuinus

Education

My Education

At the end of my last year of primary school my teacher told me she thought I was aiming too high. Instead of lowering my ambitions I decided to prove her wrong.

More information on this unique and interdisciplinary field of study can be found on the university's information page.

October 2018 - June 2020

RWTH Aachen University

M.Sc. Technical Communication Fundamentals of Computer Science

My master's studies built further on the bachelor with the same name. For the computer science part, courses I attended include: Virtual Reality, Web-Mining, Social Computing, Data Communication and Security, and Efficient Algorithms. The communication science part of the master's dealt with topics like Usability, User Diversity and Technology Acceptance and Communicative Usability. For my master's thesis I conducted a mixed methods empirical study in Germany and the Netherlands. The thesis was graded with an 1.0 (German grading system, equivalent to an A+) and was titled "The acceptance and communication of insulation boards produced by means of Carbon Capture and Utilization: a comparison between the Germans and the Dutch".

October 2015 - August 2018

RWTH Aachen University

B.Sc. Technical Communication Fundamentals of Computer Science

In this interdisciplinary field of study, half of the classes taught me the fundamentals of computer science, and the other half communication science. I graduated within three years and was placed on the Dean's List twice. For my bachelor's thesis I carried out and reported an empirical quantitative study. The thesis was graded with an 1.0 (German grading system, equivalent to an A+) and was titled "The influence of user diversity on the awareness of filter bubbles regarding political opinion formation".

August 2009 - June 2015

Charlemagne College in Landgraaf

Bilingual University Preparatory Education (NL: tweetalig gymnasium)

After six years I graduated cum laude and was equipped with the necessary skills to attend a university, as well as a good mastery of the English language. In the Netherlands, bilingual secondary schools are regulated by Nuffic, a non-profit organisation that ensures the quality of the lessons and teachers. For me, following bilingual education meant that during the first half of secondary school, all classes, except for the languages, were taught in English. During the second half, lessons were taught in Dutch again, but I still had more hours of English a week, as well as additional projects and exams. Because of these, I was rewarded with several certificates: i.a., M15 English A Lang and Lit by the International Baccalaureate and English Language Advanced Subsidiary and Global Perspectives Advanced Subsidiary by Cambridge International Examinations.

Skills

My Skills

Both my work experience and education have equipped me with a set of interdisciplinary skills that help me thrive as a user experience researcher.

Technical Skills

quantitative research
  • Survey planning/design
  • Quality control
  • Qualtrics (admin)
  • statistical analysis
  • SPSS (Syntax)
  • R / Python
  • SQL
  • C
qualitative research
  • in-depth interviews
  • usability testing
  • concept testing
  • unmoderated research
  • focus groups
  • thematic analysis
  • text analysis
  • heuristic evaluation
Further skills
  • Figma
  • Data visualization
  • A/B testing
  • UX design principles
  • Prototyping
  • Personas
  • Use case (diagrams)
  • Wireframing

Soft Skills

cross-functional
collaboration
storytelling
(technical)
writing
goal setting
independent
time
management

Languages

Dutch
native speaker
English
business fluent
German
intermediate working proficiency

Work

My Work Experience

I am excited to have started my working career as a user experience researcher in Silicon Valley!

June 2024 - Present

Meta

Full-Time User Experience Researcher
  • Conducting qualitative and quantitative research on Facebook Groups.

May 2022 - May 2024

Meta

Contingent Worker User Experience Researcher
  • Conducted qualitative and quantitative end-to-end studies to understand user behavior and attitudes, as well as research syntheses to fill knowledge gaps using previous studies;
  • Utilized a variety of research methodologies, including interviews, concept testing, usability testing, and surveys;
  • Collaborated with cross functional partners from multiple product teams across Facebook app and Messenger;
  • Delivered actionable insights and recommendations to fuel product ideation and improvement for various products and features, including 0-to-1 product development.

September 2020 - August 2021

RWTH Aachen University

User-Centered Research Associate
  • Led and conducted two mixed-methods, generative studies to gain a better understanding of laypeople's attitude and behavior towards the studied (CCU) products;
  • Analyzed large multinational datasets using various descriptive and inferential statistical methods to validate hypotheses and answer research questions;
  • Communicated the findings to large consortia of (non-)expert stakeholders and project partners using presentations, written reports, and papers to help them make informed decisions about further development and policy.

May 2017 - August 2020

RWTH Aachen University

Student Research Assistant
  • Assisted in a large variety of user-centered research gaining direct hands-on experience with the knowledge acquired during my studies;
  • Topics included: autonomous driving, electric vehicles, ambient assisted living, and public opinion formation;
  • Tasks included: leading focus groups and conducting interviews, transcribing interviews, thematic analysis of transcriptions, literature research, designing and implementing questionnaires, analyzing questionnaire data, data and concept visualization.

July 2018 - October 2018

Mediaan

Summer intern
  • Formulated a new communication concept for the company's website based on online research and a qualitative interview study with employees;
  • Designed an instagram strategy;
  • Helped out with other communication and marketing related activities

2014 - 2016

Eventief

Hostess & Children's entertainment
  • A wide variety of tasks including children's entertainment manning the reception and welcoming guests at both small and big events, and company promo jobs.

Volunteering

My Volunteer Experience

I have learned a lot from volunteering. It has especially helped my to improve my people skills as wel as my team leading abilities.

August 2021 - May 2022

Second Harvest of Silicon Valley

Volunteer & Team Leader

During the long wait for employment authorization, I volunteered at Second Harvest of Silicon Valley. For several months, I regularly worked at Second Harvest's Cypress Center, where fresh produce and healthy groceries are sorted and boxed before being distributed in the community. Together with the other team leaders, I was responsible for making sure the task at hand ran smoothly by resolving problems and helping regular volunteers when help was needed.

September 2021 - December 2021

Open Disclosure San José

User Experience Designer

Open Disclosure San José was a Code for San José project. The project aimed to make it easy for voters to track where the money supporting/opposing candidates in the local elections comes from and how it is spent. Over three months I worked on redesigning the existing website and including data on independent expenditures.

October 2016 - May 2019

K.A.V. Alcuinus

president, treasurer, assessor

As a student, I was a board member of K.A.V. Alcuinus for 2.5 years. K.A.V. Alcuinus is the student association for Dutch students who study in Aachen. Besides helping the students find their way in a foreign country, the association organizes all kinds of events to give its members the chance to keep in touch with peers from the Netherlands. In my time as a board member I fulfilled the roles of assessor, treasurer, and president.

Publications

My Scientific Publications

During my time at RWTH Aachen University's chair for Communication Science and Human-Computer Interaction Center I contributed to several journal publications.

On the basis of a large-scale online questionnaire we studied the acceptance of CO2-based fuels for aviation. We used partial least squares structural equation modeling (PLS-SEM) in R to gain a better understanding of how the product's acceptance is formed. We used the results to present first insights on the role of the evaluation of Carbon Capture and Utilization (CCU) as a production method, as well as the evaluation of the product itself, on the product's acceptance. Additionally, we formulated communication and policy making implications.

In a two-step empricial study we used interviews and a subsequent online questionnaire to study the acceptance of insulation boards produced using Carbon Capture and Utilization (CCU). For this purpose, we conducted step-wise multiple linear regressions to find which user factors helped to predict the acceptance of the product. We also took a closer look at these predictors using correlations, independent samples t-tests, and one-way independent ANOVAs with the Bonferroni post-hoc test. Based on these insights we formulated communication and policy implications.

This paper is currently in the process of being published. Using k-means clustering we segmented the respondents from an online questionnaire into three acceptance groups: rejecters, tentative accepters, and strong accepters. We then proceeded to evaluate how these groups differ regarding their demographics, personality traits, trust in relevant actors, and information and communication needs. These insights were used to formulate managerial communication for CCU and the insulation boards. We thereby differentiated between general and targetd group-specific recommendations.

Contact

Any Questions?

Since it is unlikely that I have managed to answer all the questions you might have about me, I encourage you to ask me anything else you would like to know!

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